Office Assistant

Location: Pender Island, BC
Reports To: Office Administrator, Executive Director
Job Summary:
The Office Assistant will provide administrative support to the Office Administrator and
Executive Director, ensuring the smooth operation of the office and contributing to community
engagement efforts. This role involves front office duties, customer service, assisting residents
and visitors, supporting the creation of newsletters, maintaining the events calendar, and offering
general administrative support to program managers. Additionally, the role focuses on providing
assistance to residents and visitors regarding summer activities and events on the island.
Key Responsibilities:
• Front Office Support:
o Greet visitors, residents, and callers in a friendly and professional manner.
o Answer phones, respond to inquiries, and direct calls or messages to the
appropriate staff member.
o Maintain a clean, organized, and welcoming front office area.
o Assist with other general administrative tasks as required
o Ensure that all front office supplies are stocked and available as needed.
• Resident and Visitor Assistance – Summer Activities and Events:
o In collaboration with the Pender Ambassador, this position will serve as a point of
contact for residents and visitors seeking information about summer activities,
events, and programs on the island.
o Provide details about upcoming events such as outdoor festivals, seasonal
markets, concerts, recreational programs, and community gatherings, ensuring
clear communication of all relevant information.
o Actively promote summer activities and events through bulletin boards, social
media platforms, and email newsletters.
o Share information on local summer activities, outdoor attractions, and resources,
such as hiking trails, bike rentals, water activities, and local eateries or shops.
• Newsletter Development and Distribution:
o Assist in creating, editing, and distributing a monthly or quarterly newsletter that
communicates relevant updates, events, and important information to residents
and stakeholders.
o Collaborate with the Executive Director and program managers to gather content
for the newsletter.
o Ensure newsletter content is clear, accurate, and aligned with the organization’s
goals.
o
• Event Calendar Management:
o Update and maintain the office’s events calendar, including resident activities,
community events, and meetings.
o Coordinate with program managers to ensure events are properly scheduled and
communicated to residents and staff.
o Assist with event preparation, logistics, and post-event follow-up as needed.
• Support for Program Managers:
o Assist program managers with administrative tasks
o Help track and maintain program-related records and reports.
o Provide logistical support for program activities, including setting up spaces,
distributing materials, and ensuring all needs are met for successful program
execution.
• General Administrative Assistance:
o Help maintain office filing systems, both physical and digital, ensuring all
documents are up-to-date and accessible.
o Assist with preparing reports, memos, and other communications as needed.
o Coordinate with the Office Administrator to ensure smooth operations of daily
office functions.
Qualifications:
• Currently enrolled in high school or has a high school diploma or equivalent; associate’s
degree or relevant coursework preferred but not required
• At least 1–2 years of office experience, preferably in an administrative or customer
service role but not required.
• Excellent communication skills, both written and verbal.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) or similar office
software.
• Experience with social media, newsletter platforms, or event management software is a
plus.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Strong attention to detail and problem-solving skills.
• Positive attitude and willingness to work as part of a collaborative team.
Working Conditions:
• Full-time position – 30 hours a week
• Standard office hours with occasional evening or weekend work required for events.
• Must be able to sit for long periods, use office equipment (phone, computer, fax
machine), and lift up to 20 pounds occasionally.
How to Apply:
Please submit a resume and cover letter to employment @sgicommunityresources.ca. In your
cover letter, describe your experience with administrative tasks, customer service, and any
relevant skills you can bring to the Office Assistant role.

This position is partially funded by Canada Summer Jobs 2025.  Eligible participants must be:

• between 15 and 30 years of age (inclusive) at the start of employment;
• Canadian citizens, permanent residents, or persons to whom refugee protection has been conferred under the Immigration and Refugee Protection Act; and
• have a valid Social Insurance Number at the start of employment and be legally entitled to work according to the relevant provincial or territorial legislation and regulations.

International students are not eligible.

Rate of pay is $19 per hour.